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Visitor Services Associate and Special Events Support


Are you passionate about providing exceptional customer service and being a part of a dynamic
team? We’re looking for a dedicated visitor services associate, who is also ready to lend a hand
with special events, to join our vibrant team at Columbia Gorge Discovery Center & Museum.
Schedule: Museum hours are 9am – 5pm daily. Weekend hours required, including occasional early
& after hours shifts, especially for special events.

1. Provide excellent customer service to guests, ensuring a welcoming and informative
2. Handle payments, make change, and manage transactions with accuracy and efficiency.
3. Maintain cleanliness and tidiness of the front desk area, including dusting, vacuuming, and
washing windows in front entry.
4. Restock supplies as needed and ensure merchandise displays are organized and attractive.
5. Assist with opening and closing procedures, including securing the store and preparing for the day’s activities.
6. Occasionally assist with special events, including setup, coordination, and guest assistance.

Proven Knowledge, Skills and Abilities:
• Previous experience in customer service or hospitality preferred.
• Comfortable being around and interacting with large groups of people.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Reliable and punctual, with the flexibility to work weekends and occasional early or late shifts.
• Willingness to obtain OLCC Certification and Food Handlers card.
• Able to lift at least 50 lbs. and to stand for extended periods of time.
• Passion for the mission and values of Columbia Gorge Discovery Center & Museum.

• Opportunity to be part of a passionate team dedicated to education and exploration.
• Gratuity opportunities when working special events.
• Sick leave.
• Free museum admissions for employee & limited number of guests.
• Discounts on museum merchandise and events.
• Stunning views of the Columbia River Gorge right outside your workplace!

To Apply: Please email a brief cover letter and resume in Word or PDF format to Cheryl Ragar, Your cover letter should include any information about you that is
relevant to this position and is not highlighted in your resume. A background check for all
incoming employees is conducted for the safety of our visitors and staff.

To download Job Description PDF click here


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